Privacy policy

Last updated: April 28th, 2026

This Privacy Policy explains how SIA CONSTRUCTIONE VIVENTE collects, uses, stores and protects your personal data when you visit or make a purchase from shopvivente.com.

1. Data Controller

The data controller responsible for your personal data is:

SIA CONSTRUCTIONE VIVENTE
Registration No.: 50203317951
VAT No.: LV50203317951
Legal address: Rīga, Krišjāņa Valdemāra iela 33 - 6, LV-1010, Latvia
Email: info@buvprojekti.lv

2. What Personal Data We Collect

We may collect the following personal data:

• Name and surname;

• Email address;

• Phone number;

• Billing and shipping address;

• Company details, if you purchase as a legal entity;

• Order information, including selected products, materials, quantities and order value;

• Payment confirmation and transaction information;

• Communication history with us;

• Technical data such as IP address, browser type, device information, pages viewed and website usage data;

• Cookie and tracking data, where applicable.

We do not store full payment card details. Payments are processed by third-party payment service providers available through Shopify or other payment systems.

3. How We Use Your Personal Data

We process your personal data to:

• Process and fulfil orders;

• Prepare invoices and accounting documents;

• Arrange shipping, delivery or collection;

• Communicate with you about your order, inquiry or request;

• Provide customer support;

• Handle returns, complaints and warranty-related matters;

• Improve our website, products and services;

• Prevent fraud, misuse and security incidents;

• Comply with legal, tax, accounting and consumer protection obligations;

• Send marketing communication only where we have a legal basis to do so.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract — to process and deliver your order;

• Legal obligation — to comply with accounting, tax and consumer protection laws;

• Legitimate interest — to improve our services, secure the website and communicate with customers;

• Consent — for certain cookies, marketing communication or other consent-based processing.

5. Sharing of Personal Data

We may share your personal data with trusted third parties where necessary, including:

• Shopify and related e-commerce service providers;

• Payment processors;

• Delivery, logistics and courier partners;

• Accounting and legal service providers;

• IT, hosting, analytics and website maintenance providers;

• State or regulatory authorities where required by law.

We only share the data necessary for the relevant purpose.

6. International Data Transfers

Some service providers, including Shopify and certain payment, analytics or IT providers, may process data outside the European Economic Area. Where this happens, appropriate safeguards are used in accordance with applicable data protection laws.

7. Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected.

In general:

• Order and invoice data may be stored for the period required by accounting and tax laws;

• Customer communication may be stored for as long as necessary to resolve requests, disputes or claims;

• Marketing data is stored until you withdraw consent or unsubscribe;

• Technical and analytics data is stored according to cookie and analytics settings.

8. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal data;

• Request correction of inaccurate data;

• Request deletion of your data;

• Restrict or object to processing;

• Request data portability;

• Withdraw consent where processing is based on consent;

• Submit a complaint to the relevant data protection authority.

To exercise your rights, please contact us at info@buvprojekti.lv.

9. Cookies

Our website may use cookies and similar technologies to:

• Ensure the website functions properly;

• Remember preferences;

• Analyse website traffic and performance;

• Support marketing and advertising activities, where applicable.

Some cookies are necessary for the website to operate. Other cookies may require your consent. You can manage cookie preferences through your browser settings or through the cookie banner, if available.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.

11. Marketing Communication

If you subscribe to our newsletter or agree to receive marketing communication, we may send you updates about VIVENTE products, collections, offers or news. You can unsubscribe at any time by using the unsubscribe link in the email or contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact

For questions about this Privacy Policy or your personal data, please contact:

SIA CONSTRUCTIONE VIVENTE
Email: info@buvprojekti.lv